Updated: April 11, 2024

His Highness Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai and Chairman of The Executive Council of Dubai, today initiated a three-year countdown for implementing the Dubai Paperless Strategy. His Highness also announced the first two fully digital and paperless customer journeys on the DubaiNow application during a visit to the Smart Dubai headquarters.
The Dubai Paperless Strategy seeks to transform Dubai Government into a fully digital government in line with the vision of HH Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai. The two journeys were launched via Smart Dubai’s ‘DubaiNow’ platform, the city’s one-stop shop for smart services. The first journey revolves around driving a vehicle in Dubai, while the second focuses on relocating to a new house in the emirate.
“In February last year, we officially launched the Dubai Paperless Strategy right here at the Smart Dubai Office headquarters,” said HH Sheikh Hamdan. “Today, at the same place, we look to the tremendous progress Smart Dubai has made, in collaboration with other government entities, which has materialised in the launch of the first two integrated experiences that usher in a new era of digital government services and propel Dubai to the fore in the field of smart city experiments. We additionally launched the second phase of the Dubai Paperless Strategy, which includes four new customer journeys. We have also directed eight government entities to begin implementing the Dubai Paperless Strategy, namely, Dubai Courts, Dubai Municipality, Dubai Public Prosecution, Knowledge and Human Development Authority, Dubai Health Authority, Community Development Authority, Dubai Airports, and Dubai Customs.”
HH Sheikh Hamdan went on to assert: “We have directed all government entities to use the standardised, aggregated government systems such as the Dubai Now platform and the National Digital Identity (UAE PASS), as well as to gradually transform service centres into community centres to take better advantage of these spaces, ensuring delivery of all services through digital platforms. These directives will, in turn, boost government efficiency and allow for the optimal use of government resources.”
“Our success allows us to take this experiment from Dubai to the world, providing a unique living experience that makes the emirate a world-leading smart city, whose residents and visitors will be the happiest in the world,” His Excellency concluded.
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06 فبراير، 2019- أعطى سمو الشيخ حمدان بن محمد بن راشد آل مكتوم، ولي عهد دبي رئيس المجلس التنفيذي، إشارة البدء للعدّ التنازلي للسنوات الثلاث المتبقية لاستكمال تطبيق “استراتيجية دبي للمعاملات اللاورقية”، وذلك في إطار رؤية صاحب السمو الشيخ محمد بن راشد آل مكتوم، نائب رئيس الدولة رئيس مجلس الوزراء حاكم دبي، رعاه الله، لتحويل حكومة دبي إلى نموذج ذكي بالكامل بحلول شهر ديسمبر من العام 2021.
The Crown Prince of Dubai His Highness Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum
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قدم سمو الشيخ حمدان بن محمد بن راشد آل مكتوم ولي عهد دبي واجب العزاء في